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Account Security

If you cannot log in to the back office because you have lost your password, click [Forgot Password] on the login screen to reset it.

You can log in to the portal, find the relevant trading account under [Trading Accounts] on the home page, and reset the trading password directly.

Log in to the Client Portal, find the relevant trading account under [Trading Accounts] on the home page, and set a new trading password.

Please check your spam or junk folder for the system email. Wait a few minutes and check again; the verification code remains valid for 20 minutes. We also recommend adding our system email addresses notification@tmgm.com and notifications@tmgm.com, as well as our support email support@tmgm.com, to your email allowlist.

Please log in to your portal and go to [Account Settings] > [Authenticator], then click Add.